THe HomeweRX Difference

It was just a plumber’s average day, and Justin was dispatched to address a customer issue. Upon arriving, he assessed the situation and took care of it quickly, taking time to explain what caused the issue and how to prevent it in the future. Grateful for the fast work, professionalism, and attention to detail the customer asked what he owed. Justin promptly said “Nothing, it was a quick fix, and I didn't even need my tools.” Taken aback by the refreshing response, and its contrast from previous transaction oriented tradesmen he’d worked with, the homeowner was impressed. That seemingly ordinary interaction led to a chain of events that led to Homewerx’s founding mission to make this exceptional level of service an ordinary expectation.

That customer, Garrett Pagon, had successfully founded several technology companies and invited Justin to create a plumbing challenge for the boys at the tech and trade school he’d started. Justin made it fun, explained things clearly, and showed deep respect for his craft. The boys loved Justin’s youthful energy and this shared love of service cemented the pair’s friendship.

Homewerx was formed out of this desire to train and equip the next generation of plumbing craftsmen and change an industry that has forgotten the customer service experience. We arm our continuously learning plumbing ninjas with modern technology and emphasize a service oriented mindset in all they do. Online scheduling, immediate video consults, and just in time parts supply chain are built into our technology fabric so you don’t waste time or money waiting for a fix. And your Homewerx craftsman will show up in a sharp uniform, be deeply knowledgeable, and prioritize your needs and education.